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Develop resilient communities

community involvement

Nestlé Waters operates some 87 factories in 30 countries, mostly located in rural or semi-rural regions. These communities often face sustainability and development challenges. We seek to empower thriving, resilient communities and wish to demonstrate that through our presence, and working together, we can create shared value.

Community first

To create shared value, the communities close to our factories come first. As a global corporation, we acknowledge our direct social and economic responsibility towards helping the communities where we operate become resilient. As a bottled water company, we believe that access to safe drinking water is both a human right and a prerequisite for our local communities to thrive over the long term.


Inclusive development

Our Community Relations Process (CRP 2.0) allows us to understand our communities’ needs. It provides a framework for us to identify a community’s concerns and expectations, to jointly find ways to create opportunities that will contribute to their livelihoods and wellbeing, and to prioritize these initiatives. Our goal is to make a positive contribution, where it matters.


By joining forces with our communities, we can contribute beyond creating jobs and paying local taxes. The initiatives we develop include protecting the environment, training youth, and providing access to clean, safe drinking water.



Water is a human right. It is central to all human activity. Clean, safe water is required for drinking, hygiene and cooking. It helps to reduce mortality and morbidity, and strengthens community resilience, thus preserving personal dignity.

For this reason, our Water, Sanitation and Hygiene (WASH) programmes are truly socioeconomic initiatives. Through the World Business Council for Sustainable Development’s (WBCSD) WASH pledge, people in our factories have access to clean, safe water. It’s an important first step, but as a global company, we believe that our role and responsibility extends beyond the walls of our factories. When a need is identified, WASH programmes are extended to the local community. At this point in time, 722,379 people around the world benefit from Nestlé programmes.

For example, in Pakistan, Nestlé recently unveiled the Caring for Water – Pakistan Initiative.One of the aims of this plan, which was developed in alliance with research centres, institutes, NGOs, and government agencies, is to provide access to clean and safe drinking water in communities. Today, six drinking water facilities provide access to safe and clean drinking water to more than 60,000 people per day.