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Nestlé Waters in South Africa

A documentary, broadcasted in Germany, presented a number of incorrect facts with regards to bottled water business in South Africa.

Since the end of 2013, Nestlé Pure Life is produced under Licence by Clover Waters in South Africa; this is a joint venture with Nestlé South Africa and Clover South Africa with Nestlé as a minority shareholder.

The film presents incorrect facts regarding Bottled Water activities in Doorkloof, South Africa.

We respect local regulations and governments laws in all countries in which we operate.

In South Africa, Nestlé Waters received a valid license four years ago, and has to report on a monthly basis to the Government body in charge of Water Affairs; this license is reviewed by Government every five years.

Clover Waters respects labor legislation: In agreement with the union, employees work four 12- hour shifts per week with two 15-minute breaks and a 45-minute lunch break per shift.  Lunch is subsidised and provided by a contracted caterer.

Regarding water access within the factory, each employee can have free access to drinking water during work and lunch breaks; they also can take two bottles (2X 0, 5 l) of water per day.

Cooperation with local communities is a priority: Nestlé South Africa undertakes various Creating Shared Value initiatives in communities we operate in. Amongst other programmes we are founder members of the Strategic Water Partnership Network (SWPN) chaired by the Minister of Water; manage a Nutrition education partnership with the Department of Basic Education called the Healthy Kids programme; have adopted schools in some areas where we have operate.

For Clover Waters shared value activities please see

The Clover Waters factory provides free access to clean water outside its main entrance and this is utilized by the community in the vicinity.

In the film, there are also some specific comments and images regarding access to water that are misleading:

Regarding the request expressed by one person to get running water in the informal settlement across the freeway: this requires piping underneath the freeway, and is truly the role of public authorities which the factory is supporting, notably by paying taxes.

Regarding the issue to the mines which would be destroying water quality and would cause health issues, pictures in the video are totally misleading the viewers, as the pond that is shown is nowhere near the bottling facility.

Regarding affordable prices for bottled water, Nestlé Waters have been making investments over the last five years to bring water pricing down, delivering a 0.5 Liter bottle for less half the price of a soft drink bottle, and the 5 Liter pack for about R20 per (Euro 1.31) bottle R4 (Euro 0.26) per Liter).

Nestlé supports the human right to water, and this right is officially recognised in the Nestlé Corporate Business Principles.

Bottled water is not in competition with public water supply systems as the primary source of drinking water for any population. We are also sensitive to the fact that local populations in certain regions where we have operations may not have guaranteed access to clean drinking water.